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How to Set Up New iPhone 15

This comprehensive guide is aimed to help iPhone 15 users choose the best way to set up their new devices. I cover backup methods, setup/restore options, and tips on how to transfer everything from iPhone to iPhone if you set up your new device manually. Below, I compiled all the necessary info and tutorials on […]

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Encrypt backups

There are many reasons why you might want to encrypt iPhone backup. First of all, encryption provides better device protection and security. Another reason is related to company device usage terms. Users with an MDM (Mobile Device Management) client configured on their iPhones, iPads, or PCs cannot fully use CopyTrans Contacts and CopyTrans Shelbee. This […]

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How to backup iPad?

Frank, you’ve come to the right place! We understand all your pain and know that there could appear some problems when making a iPad backup. ❌ You receive a message that the last backup could not be completed. ❌ What to do if it won’t let me backup? ❌ “iTunes was unable to back up […]

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What’s happening during Custom restore in CopyTrans Shelbee?

Curious about what the magic behind the Custom restore function in CopyTrans Shelbee is? Want to find out what is happening to your device during the process? We are happy to share all our secrets with you. 🪄 The Custom restore process consists of four parts: Loading the backup to restore Selecting the backup data […]

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Recover deleted photos from an iPhone backup

Your iPhone unexpectedly deleted your photos, and the function “iCloud Photos” was not enabled? Anyone can have such a situation. Let’s try to resolve this problem. Can I recover my photos with iTunes? Your iPhone photos might still be in one of your local iTunes backups. If you are fine with restoring the whole backup […]

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Custom restore limitations in CopyTrans Shelbee

With the new custom restore feature, you can selectively restore data to your new device, e.g. restore only contacts, photos or messages to an iPhone. However, there are certain limitations that you should know about before making a Custom restore with CopyTrans Shelbee. Unecrypted backup Cloud contacts, calendars, and notes Apps Supported iOS versions Unencrypted […]

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CopyTrans Troubleshooting

Welcome to CopyTrans support page. It contains a collection of the most common support cases prepared by our customer support agents. You will mostly likely find everything you need on this page. Please use the main Table of contents to navigate through this guide. We recommend you starting from the First Aid section. If your […]

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How to retrieve deleted text messages on iPhone

Maybe you’ve lost some significant conversations with your fiancé that you want to recover deleted messages. Or, maybe, you have an upcoming legal case, and you want to print messages for court. When messages get deleted, some users face obstacles trying to restore them: ✘ corrupt iTunes backup makes it impossible to restore messages; ✘ […]

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How to safely erase an iPhone

In this increasingly digital age, it’s not uncommon for our iPhones to become cluttered with unnecessary files, apps, and data. Whether you’re looking to sell your device, starting fresh with a new iPhone, or simply seeking to declutter your digital life, knowing how to delete everything on your iPhone is an essential skill. In this […]

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How to transfer WhatsApp to new phone

Let’s say you bought a brand-new iPhone 13, set it up and, on top of that, you took a few photos to test out the new camera features. However, you did so before transferring WhatsApp from an old iPhone of yours. This article will explain how to transfer WhatsApp to new phone without losing the […]

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