With the new custom restore feature you can selectively restore data to your new device, e.g. restore only contacts, photos or messages to an iPhone. However, there are certain limitations that you should know before making a Custom restore with CopyTrans Shelbee.
Supported iOS versions
СopyTrans Shelbee supports all versions of iOS starting from iOS 9 till the very latest iOS 11. Prior to the restore, make sure that the iOS version of the destination device is not older than the iOS version of the backup.
That is if you make a backup of an iPhone running iOS 11 you won’t be able to restore to an iPhone with an iOS 10. However, if you have a backup with an iOS 10 you can easily restore to a device running iOS 11.
Some data might not be transferred unless encrypted, e.g. Wi-Fi passwords won’t be transferred. For the complete and secure Custom restore, we highly recommend enabling backup encryption on both devices.
In CopyTrans Shelbee navigate to Backup > Full backup and click the “Encryption” button.
Add a password. To secure your iPhone backup with a password, (1) click the “Add a password” tab, (2) create and confirm your password, (3) click “Apply” and (4) initialize the backup by clicking “Start”.
Cloud contacts, calendars, and notes
If you want to selectively restore only cloud contacts, calendars, or notes to another device, make sure that the Accounts option is selected. This is important since some of your data might be stored in iCloud. Selecting the Accounts will ensure a complete transfer of contacts, calendars, and notes.
Due to Apple’s restrictions, you have to re-download all your apps from the App Store after the restore is finished. As soon as you download the app on your device, the app data will be automatically restored. For example, if you redownload Candy Crush Saga your scores will be transferred. You won’t be able to restore the app data if the app was removed from the App Store.
Some app documents (e.g. movies in VLC for Mobile), Photo Library, and Music Library won’t be transferred. Please see what does a CopyTrans Shelbee backup include.
To know which apps to download, click on “Save the list of apps” button:
Choose the folder where you will keep the list of apps and hit “Save”.
After that, a window will open automatically showing you all the apps you need to download again to your device.
Go to App Store and search for the app. When found, click on the cloud symbol to download it back.
The latest version of CopyTrans Shelbee requirement
Please note that to restore the app data you should make a backup with the latest version of CopyTrans Shelbee. This is especially important for those who want to restore only WhatsApp chats from a backup.