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iPhone stuck in a boot loop

Why does my phone keep restarting?

There are many possible reasons why your iPhone keeps restarting and shows you nothing but a white Apple logo on the screen.

It usually happens straight after the iPhone has been updated or restored from a backup file. Connectivity issues, poor internet connection, low battery charge, not enough free space for an update – all of the above can lead to this common issue. However, it is premature to call your phone a paperweight.

My iPhone stuck on Apple logo:

Hard reset iPhone

Hard reset is the easiest solution to most of the software problems your iPhone can have. It’s an equivalent of unplugging your PC and will help you in case your phone doesn’t respond to buttons being pressed or your touchscreen freezes.

To perform a hard reset on iPhone 12 / 11 / XR / XS / X / 8:

  1. Press the Volume up button;
  2. Press the Volume down button;
  3. Press and hold the Side button;
  4. Wait till the screen goes black and shows an apple logo.

iPhone hard reset instructions

iPhone 7: Press and hold the Volume down and Power buttons at the same time.

For older iPhone models: Simultaneously press and hold the Home button and the Power button.

If hard reset didn’t work as expected and your iPhone is still stuck on the Apple logo, keep reading.

Restore iPhone with iTunes (iPhone keeps restarting)

The second approach would be restoring your iPhone with iTunes. This option will delete all applications, data and settings from your iPhone to eliminate any possibility that the problem is caused by it.

Do the following:

  1. Make sure you have the latest version of iTunes installed on your PC;
  2. Connect you device to iTunes and click on the little iPhone icon;
  3. iTunes iPhone icon

  4. Choose the Restore iPhone option;
  5. iTunes iPhone restore

  6. Do not unplug your iPhone until the process is completed.

If your iPhone is not recognized by iTunes:

  1. Press and hold the Side button for 30 seconds;
  2. The following screen should appear on your iPhone:
  3. iPhone restore screen

  4. Proceed with the instruction above.

If you couldn’t get iTunes to recognize your iPhone or the restore process keeps failing, there is a more fundamental solution to try before taking your iPhone to an Apple service center. Keep reading.

Restore iPhone in DFU mode

Putting your iPhone into DFU mode will send a signal to iTunes that it has to be wiped clean and restored to factory settings. The acronym “DFU” stands for Device Firmware Update – the low-level software controlling the hardware of the phone will be removed and replaced with initial version.

This action will erase all data and settings from the iPhone. After the process is completed, you will be able to restore the information you need from a backup file or from iCloud.

Simply follow the steps:

  1. Make sure you have the latest version of iTunes installed on your PC;
  2. Start iTunes and connect the iPhone to your PC with a USB cable.

iPhone 12 / 11 / XR / XS / X / 8:

  1. Press the Volume up button;
  2. Press the Volume down button;
  3. Press and hold the Side button until the screen turns black;
  4. Press and hold the Volume down button while continue holding the Side button;
  5. After 5 seconds, release the Side button but not the Volume down button;
  6. Keep the Volume down button pressed until you receive a notification in iTunes;
  7. Choose the Restore iPhone option.

Previous iPhone models:

  1. Press and hold the Power and Home buttons (Use the Volume down button instad of the Home button for iPhone 7);
  2. After 8 seconds, release the Power button but not the Home button;
  3. Hold the Home button until you receive a notification in iTunes;
  4. Click on the Restore iPhone button.

itunes notification
iTunes DFU iPhone restore button

After the restore process is complete, you can proceed with putting your data back on your iPhone with the help of CopyTrans Shelbee, iTunes or iCloud.

The fact that the initial restore attempt resulted in a boot loop doesn’t mean that the backup file you were using is corrupted. The chances are the second attempt will be successful. Give it another try.

Extract data from a corrupt iPhone backup file

In case you have tried to restore your iOS device from the latest backup file but ended up with a constantly reloading device, it is time to change tactics.

CopyTrans Backup Extractor will automaticly find all your iTunes and iCloud backup files and extract valuable data from them in various formats:

  • Photos (.HEIC, .PNG and .JPEG)
  • Videos (.MOV and .MP4)
  • Contacts (.VCARD)
  • Text messages: SMS, iMessages, WhatsApp, LINE (.PDF with attachments)
  • Notes (.HTML)
  • Сalendars (.ICS)

Just follow the steps:

  1. Download and install CopyTrans Backup Extractor;
  2. Download CopyTrans Backup Extractor
  3. Start the program and let it search for backup files on your PC and in iCloud, or manually enter the path to the backup file you need;
  4. Select the data type you would like to extract;
  5. Wait while the program extracts the data.
  6. CopyTrans Backup Extractor in process

Follow the link to our article “Getting started with CopyTrans Backup Extractor” to get more information on what you can achieve using the program.

Avatar for Pavel CopyTrans

By Pavel CopyTrans

Pavel is a support specialist who really thinks that he is able to do a triathlon one day, straight after he gives up junk food.