Another reason is related to company device usage terms. Users with an MDM (Mobile Device Management) client configured on their iPhones, iPads, or PCs cannot fully use CopyTrans Contacts and CopyTrans Shelbee. This is because some companies’ security policies require employees to set up a backup password, but this password hasn’t been configured on the device yet.
Below are two ways to set up a password for your iOS backup. You can choose which one you like better.
Encrypt iOS backup with CopyTrans Shelbee
Download CopyTrans Shelbee from the following page Download CopyTrans Shelbee
Navigate to Backup > Full backup and click the “Encryption” button
Add password. To secure your iPhone backup with a password, (1) click the “Add password” tab, (2) create and confirm your password, (3) click “Apply” and (4) initialize the backup by clicking “Start”.
Connect your device to your computer. Your connected device icon will be shown in the upper left-hand corner of the iTunes window
Open the Summary tab and select “Encrypt [device] backup” in the Backups section
Encrypt iOS backup with iTunes
Now the backup password for your iPhone, iPad or iPod touch is set and you can continue with the backup.