My iPod Touch, iPad or iPhone is not detected or not recognized

Apple fans often encounter an obstacle when their computer doesn’t recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connection to misbehaving drivers. We will discuss the majority of fundamental issues and provide easy solutions. Let’s get started! My problem is: iPhone is not detected by computer iPhone […]

Read article

How to unlock iPhone and trust computer?

Connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the computer before the connection can be established. The prompt message appears on the iPhone and is designed to prevent unauthorized computers to access your iPhone data. This is how to unlock the iPhone and trust computer If you have […]

Read article

My iPod / iPhone / iPad is disconnected. What should I do?

If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

Read article

About encrypted iTunes backup and CopyTrans Shelbee

CopyTrans Shelbee allows you to secure the backup of your iPhone, iPad and iPod Touch with an iOS password. In addition to other iOS content, backups secured with a password may contain: 🔸 iPhone passwords for Wi-Fi; 🔸 email accounts; 🔸 websites; 🔸 and some apps. If you are not sure this is what you […]

Read article

What is iPhone backup password?

If you are here, it probably means that you were trying to use CopyTrans Shelbee or CopyTrans Contacts and got a prompt for entering your iPhone backup password. Maybe you do not even remember setting it. If this is indeed what happened, this short guide is for you. It will explain what the password is, […]

Read article
copytrans shelbee logo

Turn OFF Find My iPhone

How to turn off Find My iPhone The “Find My” feature is designed to help you locate your Apple devices. Previously known as “Find my iPhone”, it was renamed with the release of iOS 13, since it now works with your iPad, AirPod, Apple Watch, and MacBook. You can use Find My iPhone from computer […]

Read article

How to turn off iTunes encryption?

To protect sensitive data, such as passwords, Wi-Fi settings, website history, and health data one can use password protection and encrypt backups in iTunes. In case it is no longer necessary, how to turn off iTunes encryption? This article provides information on how to unencrypt iPhone backup and achieve eternal greatness. Select one of the […]

Read article
copytrans shelbee logo

How to activate new iPhone

📱 You just got yourself a brand new iPhone and you cannot wait to start using it! There are only a couple of things to do before you are able to fully use your newly purchased device. One thing you are required to do is to activate new iPhone. Usually the setup process goes smoothly […]

Read article

Themida error: a debugger has been found running in your system

This article briefly explains what to do if you are no longer able to use any CopyTrans program due to the following error message, which appears when you start CopyTrans Control Center and prevents you from going any further: “A debugger has been found running in your system. Please unload it from your memory and […]

Read article

How to set up an iOS backup password

There are many reasons why you might want to encrypt your iPhone, iPad, or iPod touch backup. First of all, encryption provides better device protection and security. Another reason is related to company device usage terms. Users with an MDM (Mobile Device Management) client configured on their iPhones, iPads, or PCs cannot fully use CopyTrans […]

Read article