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The “Find My iPhone” feature is designed to help you locate your iPhone, iPad, or iPod Touch and prevent unauthorized device restore. In order to be able to restore your device with CopyTrans Shelbee, you need to disable “Find My iPhone” first.

NOTICE: starting with iOS 13 the “Find My” app combines “Find my iPhone” and “Find My Friends” into a single app. Read more about it in the Apple support article.

Find My on iOS 13 and iOS 14

The procedure depends on the iOS version installed on your device:


Disable Find My iPhone

iOS 13 and 14

  1. On your iPhone, iPad, or iPod Touch, go to Settings > tap on your name.

  2. Turn off Find My iPhone

  3. Click on “Find My”, then click on “Find my iPhone”.

  4. Navigate to Find My iPhone menu

  5. Disable “Find My” by sliding the switch to the left.

  6. Disable Find My iPhone

  7. Once prompted, enter your iCloud password and tap “Turn Off”.

  8. Enter your Apple ID


Find My iPhone settings

iOS 12 and below

  1. On your iPhone, iPad, or iPod Touch, navigate to Settings > tap on your name > iCloud and look for “Find My iPhone” at the bottom.

  2. Open iCloud settings

  3. Disable “Find My iPhone” by sliding the switch to the left.

  4. Turn off Find My iPhone iOS 12

  5. Once prompted, enter your iCloud password and tap “Turn Off”.

  6. Enter your Apple ID

This is how to turn off “Find My iPhone” and continue with restore using CopyTrans Shelbee.

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By krasimir

Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the island of Mauritius where he became passionate about windsurfing and photography.