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The “Find My iPhone” feature is designed to help you locate your iPhone, iPad, or iPod Touch and to prevent unauthorized device restore. In order to be able to restore the device with CopyTrans Shelbee, you need to first disable “Find My iPhone”.

NOTICE: starting with 13 iOS “Find my iPhone” and “Find My Friends” are located in the one app called “Find My”.
Read more about it in the Apple support article.

Find my on 13 iOS

  • How to turn off “Find my” on iOS 13
  • How to turn off “Find my iPhone” on iOS 12 or lower
  • How to turn off “Find my” on iOS 13

    1. On the iPhone, iPad, or iPod Touch, go to Settings > tap on your name

    2. Go to Settings and click on your account

    3. Click on “Find My”, then click on “Find my iPhone”

    4. Go to Settings and look for Find my

    5. Disable “Find My” by sliding the switch to the left

    6. Disable Find my

    7. Once prompted, enter your iCloud password and tap “Turn Off”

    8. Put your password to turn off Find my

    How to turn off “Find my iPhone” on iOS 12 or lower

    1. On the iPhone, iPad, or iPod Touch, navigate to Settings > tap on your name > iCloud and look for “Find My iPhone” at the bottom find my iphone option in iphone settings

    2. Disable “Find My iPhone” by sliding the switch to the left turn off find my iphone

    3. Once prompted, enter your iCloud password and tap “Turn Off”

    4. Put your password to turn off Find my

    This is how to turn off “Find My iPhone” and continue with the CopyTrans Shelbee restore.

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    By krasimir

    Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the island of Mauritius where he became passionate about windsurfing and photography.