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If you are here, it means that your iPhone is either stolen, has sustained water damage or you have a broken iPhone screen. Oh, what a shame… Let’s see how to retrieve photos from iPhone that won’t turn on or even without the actual device.

That feeling when your new iPhone slips out of your hands

Select where to start:

I have no idea what backups are or if I have any

What are backups? They are copies of your iPhone in digital format, containing your photos, contacts, settings, and more. They are waiting to be restored to another iPhone or extracted to a computer.

How are they created? iCloud, if enabled, creates backups every time your iPhone is connected to a power source. iTunes, if enabled, creates backups whenever your iPhone is connected to PC.

How to find them? Easy – by using CopyTrans Backup Extractor. It will recover data from iPhone that won’t turn on like so:

⭐ Automatically search for iTunes backups on your PC;
⭐ Automatically search for iCloud backups;
⭐ Show a list of all your backups;
⭐ Extract photos, contacts, messages, and more to PC.

Let’s search for backups to start recovering data from dead iPhone:

  1. Download and install CopyTrans Backup Extractor.

    Get CopyTrans Backup Extractor

    For installation instructions, follow the installation guide.

  2. Run the program. Don’t forget to log in to iCloud to search for iCloud backups as well.
    Once ready, click on “Find Backups”.

    Find iPhone backups with CopyTrans Backup Extractor

  3. If you chose to log in to iCloud, insert your Apple ID and password. Your credentials go directly to Apple through a secure SSL connection.

    💡 If Apple sends you a verification code, you will need to log in from another mobile device to receive it.

    Log in to iCloud in CopyTrans Backup Extractor

  4. Wait while the backup hunt is on… You will then see a list of all available backups.

    💡 iTunes backups are marked with a folder icon. iCloud backups will be marked with a cloud icon.

    List of backups in CopyTrans Backup Extractor interface

So, got any backups?

How to get photos off broken iPhone

using a backup to PC

The best way to recover photos from broken iPhone would be to extract them from a backup. Hopefully, you have an old (or new!) backup that was done automatically by iTunes. Or maybe some software you used in the past did a backup for you, who knows?

You can automatically search your computer for backups with CopyTrans Backup Extractor:

Download CopyTrans Backup Extractor

  1. Run CopyTrans Backup Extractor, then log in to iCloud for more backups. When ready, start the backup hunt!
    Backup hunt with CopyTrans Backup Extractor

  2. After a few seconds, you will see the list of all the backups available. Select the one you need.

    💡 If you are restoring from iTunes backup, you may be asked for a backup password. What password?
    💡 iCloud backups will be marked with a cloud icon and they are never password-protected.

    Enter the iPhone backup password in CopyTrans Backup Extractor

  3. Click on “Photos”.

    how to get pictures off a broken phone that wont turn on

  4. Finally, select the folder you want to extract the photos to. Wait until the photos are extracted. Click on “Go to folder” to see all the photos and albums recovered with CopyTrans Backup Extractor.

    Recover photos from broken iPhone: result

    If you have a new device, you can transfer the photos back to iPhone.

Indisputable advantages of using CopyTrans Backup Extractor:

😍 CopyTrans Backup Extractor is compatible with different backups: iCloud, iTunes, CopyTrans Shelbee, or other programs;

🥰 You can choose which data you want to recover.

Try for free!

Recover photos from broken iPhone

using a backup to a new device

If you already have a new iPhone and want to restore photos from an iTunes backup, let us help you. CopyTrans Shelbee can help you restore the contents of your old iPhone to a new device, just like iTunes: see here how to run a full restore. Alternatively, you may choose to only recover photos from broken iPhone to your new device – which iTunes can’t.

Here is how to get photos off an old iPhone to another device:

  1. Download CopyTrans Shelbee from the following page:

    Download CopyTrans Shelbee

  2. Install the program. If you need help installing CopyTrans Shelbee, please refer to the installation guide.

  3. Run the program and connect the iPhone or iPad to your PC. Click on the “Custom restore” button.
    Select Custom restore to recover photos from lost iPhone

  4. Next, click on the pencil icon and navigate to the folder where you store your backups. Select the backup that contains photos you want to recover.

    TIP 1: Use CopyTrans Backup Extractor to find all backup locations on your PC.

    TIP 2: You can choose an older backup to recover old photos.
    Click on the pencil and choose the backup you wish to restore

  5. Select “Photos” in the window that will shortly appear in front of you. Select Photos to recover photos from a broken iPhone

  6. Confirm the restore and hit “Next”.
    Confirm the restore in CopyTrans Shelbee

  7. Wait until the restore is finished and voila! Recovering photos from an iPhone backup is easy, right?

How to backup contacts on iPhone

Advantages of CopyTrans Shelbee:

✔ restore selected data;

✔ restore apps to any iOS device with ease even if they have been removed from the App Store after ***;

✔ restore data from an iTunes backup;

✔ restore data from a corrupted iTunes backup;

✔ restore an encrypted backup.

Try for free!

***provided you made a backup with CopyTrans Shelbee v2.1 and above before they were removed from the App Store.

❤ We currently have a great deal – you can get 75% off CopyTrans 7 Pack. It’s cheaper than buying just two programs 😉

How to recover photos from broken iPhone without backup

You may not need a backup if your photos were synced to iCloud. In this case, the original photos are stored on the Apple servers and you only need to access them.

Well, we have the tool you need. CopyTrans Cloudly will download all of your iCloud photos to PC in one go. It is also the only way to recover recently deleted photos without backup. Let’s start!

  1. Download and install CopyTrans Cloudly from the following page:

    Download CopyTrans Cloudly

  2. Run CopyTrans Cloudly. You will see a login screen. Enter your Apple ID and password.
    Enter your Apple ID and password

  3. If you have two-factor authentication enabled, make sure to allow the connection on your device and enter the code you received on your device:
    Apple ID verification screen in CopyTrans CLoudly

  4. Wait until your iCloud Photo Library is loaded. Upon completion, you will see the main app screen. To download all the photos and videos from iCloud, click on “Download”:

    Downloading photos from iCloud with CopyTrans Cloudly

  5. Select the folder where you want to keep your library. And that’s it! All you need to do now is wait until all your photos and videos are downloaded.
    How to recover photos from disabled iPhone without backup

  6. The photos have been downloaded! As soon as you have a new device, you can transfer the photos from PC to iPhone.

I have actual photos on my PC

How to put them on the iPhone?

If you have all your photos backed up to your PC, you might be wondering how to put them on your new iPhone or iPad. CopyTrans Photo can easily transfer your photos from computer to iPhone in just two clicks:

  1. Download CopyTrans Photo from the following page:

    Download CopyTrans Photo

  2. Install the program. If you need help installing CopyTrans Photo, please refer to the installation guide. Connect your device and wait for the photos to load.

  3. Click on a green icon in the top-left corner of the app to create a new album: this will be the album for your transferred photos.

    Click on the green icon at the top left corner to create a new album

  4. On the right-hand side of the interface, navigate to the folder that contains your backed up pictures. Select the ones you want to transfer to your new iPhone and simply drag and drop them to the left side.

    Select the album and drag and drop photos you want to recover

  5. Click on “Apply changes” to finish the transfer.

    Click Apply changes to finish recovering photos from a stolen iPhone

Keep your photos safe with CopyTrans Cloudly upload feature

It is a good idea to keep all the photos and videos you need in the cloud. This way, all the pictures of your favorite dog and a video of your son making his first step will be safe, shared between all your devices, and available from any place with internet access.

CopyTrans Cloudly can help you upload your photos and videos to iCloud from PC. Just follow the steps:

  1. After you’ve connected your iCloud account to CopyTrans Cloudly as described above, click on “Upload”.

    CopyTrans Cloudly upload button

  2. Select the files you want to upload to iCloud. CopyTrans Cloudly works with .HEIC, .PNG and .JPEG images and .MOV, .MP4, .M4V video files.

    CopyTrans Cloudly file selection

  3. When everything is selected, click on “Upload”.

    CopyTrnas Cloudly upload confirmation

  4. Great! Now all your favorite pictures are safe and independent from PC and iPhone!

    CopyTrans Cloudly upload success

Recover photos from disabled iPhone using iTunes

If you have previously made a backup with iTunes, you can easily restore lost photos and videos to a new iPhone. It might come in particularly handy when you want to recover photos from a damaged iPhone.

There is, however, one major drawback: you won’t be able to select photos only. All the data, including other apps and settings from your old iPhone will be restored to the new one. If you would like to only restore photos to your new iPhone, use CopyTrans Shelbee.

Here’s how to use iTunes to restore photos to your iPhone:

  1. Connect your iPhone to PC and run iTunes;
  2. Wait until your iPhone appears on iTunes top panel and click on the iPhone icon;
  3. How to restore iPhone from iTunes to PC

  4. Click on “Summary” to open a summary screen; then click on the “Restore Backup” button;
  5. Choose to recover data from broken iPhone

  6. iTunes may ask you to disable the “Find my iPhone” feature.
    how to disable Find my iPhone feature

  7. Choose the backup you need and click on “Restore”.
  8. Restore photos from a broken iPhone using iTunes
    If necessary, enter the password to your backup (you will be asked to do that if your backup is encrypted).

  9. Now just wait until the process finishes.
  10. iTunes restore in progress

Hope these tips on how to retrieve photos from iPhone that won’t turn on will help!

Avatar for Marika CopyTrans
By Marika CopyTrans

Marika (pronounce like 'Merica) dreams of saving the world from boredom. Fairly believes that she was the one for the part of Wonder Woman in DC movies, but for now she is eager to make your CopyTrans journey remarkable.