There are many reasons why you might want to encrypt iPhone backup. First of all, encryption provides better device protection and security. Another reason is related to company device usage terms. Users with an MDM (Mobile Device Management) client configured on their iPhones, iPads, or PCs cannot fully use CopyTrans Contacts and CopyTrans Shelbee. This […]
Category: Issues
Custom restore limitations in CopyTrans Shelbee
With the new custom restore feature, you can selectively restore data to your new device, e.g. restore only contacts, photos or messages to an iPhone. However, there are certain limitations that you should know about before making a Custom restore with CopyTrans Shelbee. Unecrypted backup Cloud contacts, calendars, and notes Apps Supported iOS versions Unencrypted […]
iPhone keeps restarting
Why does my iPhone keep restarting? There could be many possible reasons why your Phone keeps restarting or why is your iPhone stuck in boot loop. It usually happens straight after the iPhone has been updated or restored from a backup file: connectivity issues poor internet connection low battery charge not enough free space for […]
CopyTrans Troubleshooting
Welcome to CopyTrans support page. It contains a collection of the most common support cases prepared by our customer support agents. You will mostly likely find everything you need on this page. Please use the main Table of contents to navigate through this guide. We recommend you starting from the First Aid section. If your […]
How to speed up CopyTrans Shelbee backup and restore?
CopyTrans Shelbee is a tool that facilitates the backup and restore processes. However, for some people, the procedure turns out to be quite difficult and takes a lot of time. In this article, we will tell you why CopyTrans Shelbee is slow and how to make the backup and restore faster. What are you doing […]