1 Star2 Stars3 Stars4 Stars5 Stars (3 votes, average: 4.67 out of 5)
Loading...

Before you are able to use a newly purchased or a freshly restored iOS device, Apple requires you to activate new iPhone. You can of course activate your iPhone with iTunes, but you might be wondering for an alternative solution.

CopyTrans Shelbee allows you to quickly activate iPhone without iTunes.

Activate iPhone

  1. Make sure the device is turned on.

  2. For devices requiring a SIM card, insert a valid SIM card and if needed, unlock the card. Insert a sim card to activate your iPhone

  3. Run CopyTrans Shelbee and connect the device to the PC.

  4. Follow the instructions shown in the CopyTrans Shelbee window to activate iPhone. Follow the instructions to activate iPhone

I could not activate iPhone: troubleshooting

Usually, it takes about 2 minutes to activate new iPhone with CopyTrans Shelbee. However, depending on your device, CopyTrans Shelbee might display one of the below messages during activation. Click on the line which is closest to the message you are returned to resolve the issue:

“There is a communication problem with the activation server”

This means that CopyTrans Shelbee cannot connect to the Apple activation server.

  • Try again in a few minutes; the Apple activation server may be temporarily down or busy.

  • Check your firewall settings and make sure CopyTrans Shelbee is allowed to access the Internet.

  • Disconnect and re-connect device to PC and try again.


“The activation server refused your request”

  • Try again in a few minutes; the Apple activation server may be temporarily down or busy.

  • Check your firewall settings and make sure CopyTrans Shelbee is allowed to access the Internet.

  • Disconnect and re-connect device to PC and try again.


No internet connection available

This means that CopyTrans Shelbee cannot access the Internet.

  • Make sure the PC has an active Internet connection

  • Check your firewall settings and make sure CopyTrans Shelbee is allowed to access the Internet. no internet connection message in copytrans shelbee activation wizard


Your device is linked with an iCloud account

  • There are a number of reasons why you may be asked to enter your Apple ID during activation. Two examples of when this occurs are if you restored the device to factory settings via iTunes without removing the associated iCloud account or if you erased and re-set your device remotely via iCloud.com. To activate, please follow the device on-screen instructions. iphone activation with apple id on ios 8


Device refused to activate


Unknown device error


“Please insert a valid SIM card to activate device”

  • Devices with a SIM card slot such as iPhone require a valid SIM card in order to be activated.


“Please unlock your SIM card to activate your device”

  • If your SIM card is protected you need to unlock it by entering the code. unlock sim card prompt on iphone


“The SIM card inserted is not valid to activate device”

  • In most cases, this means that the device has been locked to a mobile operator. You must insert the SIM card from the carrier the device was locked to in order to activate.


“There is an error with your SIM card”


If the above solutions failed to resolve the activation issue you experience, please contact our support team.

Avatar for krasimir

By krasimir

Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the island of Mauritius where he became passionate about windsurfing and photography.