Internet connection error / Firewall configuration

Sometimes CopyTrans Control Center encounters problems accessing the Internet due to your firewall settings.

This article explains how to configure the most popular firewalls in order to grant CopyTrans Control Center access to the Internet.

McAfee Personal Firewall (as well as McAfee Internet Security Suite)

Complete User manual (PDF)

Open McAfee Personal Firewall
In the program list of the Internet Programs section, right-click on CopyTrans Control Center and select “Allow all”
Close the McAfee Personal Firewall window

Norton Personal Firewall

User manuals

Open Norton
Click “Personal Firewall”
Click “Preferences”
In the “Internet Use” section, select “Personal Firewall” and then click “Configure”
In the “Firewall Protections” section, scroll down the program list to “CopyTrans Control Center” and change “Block or Defined by user” to “Allow”
Click “Apply” and “OK”

Zone Labs ZoneAlarm

Complete user manual (PDF)

Open ZoneAlarm
Right-click on “Programs”
In the program list, choose “CopyTrans Control Center” and choose “Access”
Click the question mark or the red cross button and choose “Allow”
The Access area should be completely green, when everything is ready
Close ZoneAlarm

Internet connections relayed through proxies can also prevent CopyTrans Control Center from accessing the Internet. Make sure to configure your proxy settings to allow https://www.copytrans.net to use port 80.