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If you have a question about any CopyTrans program or need help, please follow these quick directions:

  1. The fastest way to find an answer is to check out the Frequently Asked Questions which include informative and easy to follow user guides as well as powerful troubleshooting resources to address your question.

  2. If you failed to achieve what you wanted with the software, please generate the program log files and send them to our support team telling us about the matter. This way, our engineers will immediately have all the relevant information to track down the issue.

  3. If you did not find the answer to your question in our FAQ section, please contact our support team at the following email address: copytrans@copytrans.net. We answer all support queries within 24 hours.

Can I contact CopyTrans by phone?

In order to keep our product prices as low as possible, we do not provide assistance by phone but our email support is quick and efficient. We answer all support queries within 24 hours.

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By carina

Carina is part of team CopyTrans since 2008 and is always happy to share her passion for web marketing, graphic design & social media. With coffee running through her veins, she enthusiastically dives each day into the depths of the Internet searching for new cool stuff to be shared with you and her team.