The fastest way to find an answer is to check out the Frequently Asked Questions which include informative and easy to follow user guides as well as powerful troubleshooting resources to address your question.
If you failed to achieve what you wanted with the software, please generate the program log files and send them to our support team telling us about the matter. This way, our engineers will immediately have all the relevant information to track down the issue.
If you did not find the answer to your question in our FAQ section, please contact our support team at the following email address: firstname.lastname@example.org
We answer all support queries within 24 hours.