Hello! If you are here, it means you got an error message that your current iOS version is not supported yet. This article is here to explain what to do to make CopyTrans Photo work again. iOS is not fully supported error message This message appears if Apple has released a new iPod, iPhone, iPad […]
Category: Issues
Photos synced from Finder will be removed
You had previously turned iCloud Photos off, then added some new photos or videos to the device via iTunes, a third-party app, or other tool. After some time, you decided to enable iCloud Photos again and got this message: Photos synced from Finder will be removed. Here’s what it really means and what you can […]
Unable to share photos on iPhone
Are you having trouble sharing photos on your iPhone? Maybe you’ve tried to send a photo to a friend or family member, only to meet with an error message or a failed upload. This can be frustrating, especially if you’re trying to share a special moment with someone. But don’t worry, there are several ways […]
How to turn off iCloud
You’ve probably heard about the recent iCloud leak, and how hackers stole photos from celebrities. The culprit? Apple’s iCloud Photos service. This article will show you how to turn off iCloud and protect your privacy by preventing other people from viewing the photos in your library without permission. 🍒 And the icing on the cake… […]
CopyTrans Troubleshooting
Welcome to CopyTrans support page. It contains a collection of the most common support cases prepared by our customer support agents. You will mostly likely find everything you need on this page. Please use the main Table of contents to navigate through this guide. We recommend you starting from the First Aid section. If your […]
Why can’t I add my photos or videos to Camera Roll?
Apple designed the iPhone, iPad, and iPod touch Camera Roll (Recent in iOS 13 and above) to only contain photos and videos you take with the device. The same holds true for default albums such as Favourites, Panoramas, Selfies, Screenshots, and Videos. This is why it is not possible to add photos or videos from […]
Why can’t I modify albums created with my iPhone or iPad?
Due to an Apple limitation, albums created from within the iPhone or iPad are read-only in CopyTrans Photo. This means that you cannot modify these albums including: adding photos/videos to the album, deleting photos/videos from the album, deleting the album, renaming the album. If you don’t know how you ended up with a read-only album, […]
Why can’t I delete photos and videos from iPhone?
Why would you like to delete photos and videos from your iPhone? There may be some reasons why: you no longer need these photos, you want to free up iPhone space, or any other reasons. So, what could be easier? With the Photos app, you can edit your photos, organize them into albums, and delete […]