You’ve probably heard about the recent iCloud leak, and how hackers stole photos from celebrities. The culprit? Apple’s iCloud Photos service. This article will show you how to turn off iCloud and protect your privacy by preventing other people from viewing the photos in your library without permission. 🍒 And the icing on the cake… […]
Category: Issues
CopyTrans Troubleshooting
Welcome to CopyTrans support page. It contains a collection of the most common support cases prepared by our customer support agents. You will mostly likely find everything you need on this page. Please use the main Table of contents to navigate through this guide. We recommend you starting from the First Aid section. If your […]
Why can’t I add my photos or videos to Camera Roll?
Apple designed the iPhone, iPad, and iPod touch Camera Roll (Recent in iOS 13 and above) to only contain photos and videos you take with the device. The same holds true for default albums such as Favourites, Panoramas, Selfies, Screenshots, and Videos. This is why it is not possible to add photos or videos from […]
Why can’t I modify albums created with my iPhone or iPad?
Due to an Apple limitation, albums created from within the iPhone or iPad are read-only in CopyTrans Photo. This means that you cannot modify these albums including: adding photos/videos to the album, deleting photos/videos from the album, deleting the album, renaming the album. If you don’t know how you ended up with a read-only album, […]
Why can’t I delete photos and videos from iPhone?
Why would you like to delete photos and videos from your iPhone? There may be some reasons why: you no longer need these photos, you want to free up iPhone space, or any other reasons. So, what could be easier? With the Photos app, you can edit your photos, organize them into albums, and delete […]
iPhone internal storage empty
You have connected your iPhone to your computer to download photos, but iPhone internal storage is empty, leading to iPhone photos not showing up on PC. It doesn’t matter if you use iTunes, Windows Photos, CopyTrans Photo, or any other application – the issue may occur regardless. In this article, we list possible reasons and […]
Themida error: a debugger has been found running in your system
This article briefly explains what to do if you are no longer able to use any CopyTrans program due to the following error message, which appears when you start CopyTrans Control Center and prevents you from going any further: “A debugger has been found running in your system. Please unload it from your memory and […]
My iPhone, iPod touch, iPad is not recognized or detected as a camera by Windows 10
Users running Microsoft Windows 10 on their PCs often come to us with the following problems: My iPhone, iPad, iPod touch is not recognized by iTunes; My Apple device is incorrectly detected as a camera by Windows 10; My iPhone, iPad, iPod touch is not recognized by CopyTrans programs. All three indicate that iOS drivers […]