How to enable full support for the latest version of iTunes?

Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]

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Library not fully supported

You get this message when running an older version of CopyTrans programs, or if a new device or iOS gets released by Apple. The latest versions of CopyTrans programs support all iOS versions and iPhone, iPad and iPod models. Therefore, updating normally solves this problem. If you have the latest version but still experience the […]

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How to unlock iPhone and trust computer?

Connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the computer before the connection can be established. The prompt message appears on the iPhone and is designed to prevent unauthorized computers to access your iPhone data. This is how to unlock the iPhone and trust computer If you have […]

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My iPod / iPhone / iPad is disconnected. What should I do?

If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

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Why can’t I delete photos and videos from the Camera Roll?

This article will help you troubleshoot issues with deleting photos and videos from the Camera Roll of your iPhone, iPad or iPod Touch. How to resolve the problem with deleting photos from Camera Roll Make sure that the iPhone is unlocked and you are on the Home Screen. Connect the iPhone and hang on for […]

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Themida error: a debugger has been found running in your system

This article briefly explains what to do if you are no longer able to use any CopyTrans program due to the following error message, which appears when you start CopyTrans Control Center and prevents you from going any further: “A debugger has been found running in your system. Please unload it from your memory and […]

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