Apple fans often encounter an obstacle when their computer doesn’t recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connection to misbehaving drivers. We will show you how to connect your phone to your computer and avoid the majority of fundamental issues. Let’s get started! My problem is: […]
Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]
In most cases, this error is due to your antivirus or firewall software preventing our products from connecting to your iPod Touch or iPhone. Below is a list of the most frequently used firewalls, with instructions on how to configure them in order to allow our products access to your device. McAfee Personal Firewall (as […]
The iPhone trust computer alert is an important security measure on your iPhone, iPad, or iPod Touch. It will ask you to allow the computer to access data on your device before you can use it. The prompt message appears on the iPhone and prevents unauthorized computers from accessing your iPhone data. Issues that users […]
If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]
This article addresses what to do if when installing the iPhone drivers via CopyTrans Drivers Installer, you get the error message: “The MSI service encountered a fatal error” or “The Windows Installer service could not be accessed”. Alternatively, if installing iTunes on your PC, you get this message: “Error:-1603 fatal error during installation consult windows […]
Welcome to the CopyTrans support page. Our customer support specialists gathered a collection of the most common cases here. You will most likely find a solution to your issue on this page. Please use the main table of contents to navigate through this guide. We recommend you start from the First Aid section. If your […]
Are you having trouble sharing photos on your iPhone? Maybe you’ve tried to send a photo to a friend or family member, only to meet with an error message or a failed upload. This can be frustrating, especially if you’re trying to share a special moment with someone. But don’t worry, there are several ways […]
You had previously turned iCloud Photos off, then added some new photos or videos to the device via iTunes, a third-party app, or other tool. After some time, you decided to enable iCloud Photos again and got this message: Photos synced from Finder will be removed. Here’s what it really means and what you can […]
Hello! If you are here, it means you got an error message that your current iOS version is not supported yet. This article is here to explain what to do to make CopyTrans Photo work again. iOS is not fully supported error message This message appears if Apple has released a new iPod, iPhone, iPad […]