My iPod Touch, iPad or iPhone is not detected or not recognized

Apple fans often encounter an obstacle when their computer doesn’t recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connection to misbehaving drivers. We will show you how to connect your phone to your computer and avoid the majority of fundamental issues. Let’s get started! My problem is: […]

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How to enable full support for the latest version of iTunes?

Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]

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Trust computer iPhone

The iPhone trust computer alert is an important security measure on your iPhone, iPad, or iPod Touch. It will ask you to allow the computer to access data on your device before you can use it. The prompt message appears on the iPhone and prevents unauthorized computers from accessing your iPhone data. Issues that users […]

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My iPod / iPhone / iPad is disconnected. What should I do?

If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

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Photos synced from Finder will be removed

You had previously turned iCloud Photos off, then added some new photos or videos to the device via iTunes, a third-party app, or other tool. After some time, you decided to enable iCloud Photos again and got this message: Photos synced from Finder will be removed. Here’s what it really means and what you can […]

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Unable to share photos on iPhone

Are you having trouble sharing photos on your iPhone? Maybe you’ve tried to send a photo to a friend or family member, only to meet with an error message or a failed upload. This can be frustrating, especially if you’re trying to share a special moment with someone. But don’t worry, there are several ways […]

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How to turn off iCloud

You’ve probably heard about the recent iCloud leak, and how hackers stole photos from celebrities. The culprit? Apple’s iCloud Photos service. This article will show you how to turn off iCloud and protect your privacy by preventing other people from viewing the photos in your library without permission. 🍒 And the icing on the cake… […]

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CopyTrans Troubleshooting

Welcome to CopyTrans support page. It contains a collection of the most common support cases prepared by our customer support agents. You will mostly likely find everything you need on this page. Please use the main Table of contents to navigate through this guide. We recommend you starting from the First Aid section. If your […]

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