My iPod Touch, iPad or iPhone is not detected or not recognized

Apple fans often encounter an obstacle when their computer doesn’t recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connection to misbehaving drivers. We will discuss the majority of fundamental issues and provide easy solutions. Let’s get started! My problem is: iPhone is not detected by computer iPhone […]

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How to enable full support for the latest version of iTunes?

Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]

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How to unlock iPhone and trust computer?

Connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the computer before the connection can be established. The prompt message appears on the iPhone and is designed to prevent unauthorized computers to access your iPhone data. This is how to unlock the iPhone and trust computer If you have […]

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My iPod / iPhone / iPad is disconnected. What should I do?

If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

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How to turn off iCloud

When you turn on iCloud Photos, all of your photos and videos are copied to iCloud and form a large library on Apple servers. Keeping iCloud Photos enabled on your iPhone may quickly drain the 5 GBs of free iCloud storage provided by Apple. Once your storage is full, you won’t be able to take […]

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Why can’t I add my photos or videos to Camera Roll?

Apple designed the iPhone, iPad and iPod touch Camera Roll to only contain photos and videos you take with the device. The same holds true for default albums such as Favourites, Panoramas, Selfies, Screenshots and Videos. This is why it is not possible to add photos or videos from elsewhere directly to Camera Roll or […]

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Why can’t I modify albums created with my iPhone or iPad?

Due to an Apple limitation, albums created from within the iPhone or iPad are read-only in CopyTrans Photo. This means that you cannot modify these albums including: adding photos/videos to the album deleting photos/videos from the album deleting the album renaming the album If you don’t know how you ended up with a read-only album, […]

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Why can’t I delete photos and videos from iPhone?

With the Photos app you can edit your photos, organize them into albums and delete those you no longer need. However, some users come unstuck when trying to delete pictures. In this guide, we will try to explain why you can’t delete photos from iPhone or any other iOS device like iPad or iPod Touch […]

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