How to enable full support for the latest version of iTunes?

Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]

Read article

How to unlock iPhone and trust computer?

Connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the computer before the connection can be established. The prompt message appears on the iPhone and is designed to prevent unauthorized computers to access your iPhone data. This is how to unlock the iPhone and trust computer If you have […]

Read article

My iPod / iPhone / iPad is disconnected. What should I do?

If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

Read article

The iPhone, iPad and iPod library is not supported

This message appears if Apple has released a new iPod, iPhone, iPad model, or a new iOS version and you are not using the latest version of the program. Currently, CopyTrans Photo supports all iOS versions, as well as iPod, iPhone and iPad models. To fix that issue, please update CopyTrans Photo to the latest […]

Read article

How to disable iCloud Photo Library on iPhone?

iCloud Photo Library is a new way of managing iPhone photos by storing photos in iCloud. Keeping iCloud Photo Library enabled on your iPhone may quickly drain the 5 GB of free iCloud storage Apple provides. In addition, CopyTrans Photo will not function correctly in combination with iCloud Photo Library. Therefore, we recommend that you […]

Read article