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In this article, we demonstrate how to export Outlook contacts to iPhone and provide some tips for the Outlook contacts not syncing with iPhone issue.

Both ways allow you to import contacts from Outlook to iPhone without deleting any contacts already saved on your device. All contact info will be retained including contact pictures, phone numbers, email addresses, company info, notes, etc.

These ways of adding Outlook contacts to iPhone will work for Outlook version 2003 and above, Outlook on the Web, and for any iOS device.

NOTE: Now all Hotmail.com and Live.com mailboxes are redirected to Outlook.com, keeping all your data. Hotmail and Live.com are now obsolete.


Outlook contacts not syncing with iPhone

Sometimes setting up and using Outlook on iOS devices can turn out to be a daunting task. Many users encounter the Outlook not syncing error after system updates. Here are some proven methods to fix this issue:

  1. Turn off Low Power Mode. According to Apple, this mode disables most background activities including downloads and data syncing between services. To deactivate Low Power Mode, go to Settings > Battery and tap the toggle switch.

  2. Make sure you’re logged in the Outlook account on your iPhone. Go to Settings > Mail > Accounts. If Outlook is not on the list of accounts, tap Add Account to add it. Don’t forget to grant Outlook access to the services you need to sync with your iPhone.

  3. Allow contacts to use cellular data. If you mostly use mobile data, check if contacts have access to it. Go to Settings > Mobile > toggle Contacts on. Alternatively, switch to Wi-Fi connection since data syncing can be delayed when your iPhone is on a cellular connection.

  4. Check New Data Settings. Make sure that you get new data as soon as it’s available on servers (the so-called Push option). Go to Settings > Contacts > Accounts > Fetch New Data > Outlook > Fetch.

  5. Close all the apps on your iPhone and force restart it.

If you still face the Outlook not syncing to iPhone issue, it makes sense to look for other options. Luckily, CopyTrans developed an app for the job, keep on reading.


Import contacts from Outlook to iPhone

Automatic transfer | Quick way

The first solution I offer is to use CopyTrans Contacts and simply import contacts to iPhone from Outlook in two clicks.

The perks of using CopyTrans Contacts:

✔️ Backs up contacts to the PC;
✔️ Works with different formats: .xlsx; .vcf; .csv;
✔️ Transfers contacts between iPhone, iCloud, Outlook and Gmail;
✔️ Saves iPhone messages to PC;
✔️ Manages calendars from iPhone, iCloud, Outlook and Gmail.

  1. Download and install CopyTrans Contacts. Download CopyTrans Contacts
  2. If you need help installing CopyTrans Photo, refer to the installation guide.

  3. Run CopyTrans Contacts and connect your iPhone to PC. Wait until all of your data is fully loaded.

    ➕ If your iPhone is encrypted, you may be asked for an iPhone backup password. What password?

    download outlook contacts

  4. Click Import contacts.
  5. Sync Outlook contacts with iPhone

  6. In the next window, select Outlook (direct import from Outlook).
  7. Select Outlook button to transfer Outlook contacts to iPhone

    If the button is grayed out, you either don’t have Outlook installed on your PC or it is a very old version. In this case, go with the second option.

  8. Select the Outlook contact folder from which to import contacts to the iPhone. By default, your Outlook contacts are located in the Contacts folder. Click OK.
  9. Select Outlook contacts folder

  10. Select the contacts you want to import to the iPhone.
    Once ready, click Import selected contacts from Outlook.
  11. Choose Outlook contacts to import to iPhone

    • Select individual contacts by checking the box next to each entry.
    • Check the box next to “All contacts” to select all.
    • Search for a particular contact by using the “Search…” box at the top.

  12. Your Outlook contacts are now imported to your iPhone and will be displayed by CopyTrans Contacts.
  13. Outlook contacts imported to iPhone


Transfer contacts from Outlook to iPhone

YouTube guide for a direct transfer


Export contacts from Outlook

Manual transfer | Controlled way

Manual transfer, what does it mean? It means that we’ll do it in 2 steps:

1. Export contacts from Outlook to your PC as a .csv file.
2. And then import Outlook contacts to iPhone with CopyTrans Contacts.

This method is especially useful for those who use an online version of Outlook or Outlook is not installed correctly.

1. Export contacts from Outlook

First, you will need to export Outlook address book to a CSV file.

  1. Just go to File ➔ Open and Export ➔ Import⁄Export in Outlook 2016 or later.
  2. how to export contacts from outlook

  3. The Import and Export Wizard window will pop up.
    Choose Export to a file and click Next.
  4. outlook address book export

  5. Then select Comma Separated Values and click Next again.
  6. How to export contacts from outlook

  7. Select the Outlook contacts folder to export. The default folder is called Contacts.
  8. Select Outlook contacts folder to export

  9. Select a folder where to save the file. Click Next.
  10. Save CSV file to your PC to import it

  11. Click Finish.
  12. Click Finish to export contacts from Outlook

This quick guide shows how to export contacts from Outlook Web app (i.e. from Outlook.com). The method is compatible with all iOS devices including the latest models of iPhone and iPad.

  1. Log in to your Outlook.com account and navigate to the menu in the top-left corner. Choose People. outlook.com contacts to iphone

  2. Click Manage > Export contacts. outlook.com contacts to iphone save

  3. Choose which contacts you want to save and click Export. export outlook contacts to PC

  4. A Contacts.csv file will be saved to your computer containing all of your Outlook.com contacts. And now you are ready to add Outlook contacts to iPhone.


2. Import Outlook contacts to iPhone

The next step is to move your Outlook contacts to iPhone. You’ll need to use CopyTrans Contacts for this.

  1. Download and install CopyTrans Contacts. Download CopyTrans Contacts
  2. Run CopyTrans Contacts and connect your iPhone to PC. Wait until all of your data is fully loaded.

    ➕ If your iPhone is encrypted, you may be asked for an iPhone backup password. What password?

    The loading icon in CopyTrans Contacts

  3. Click on the Import contacts button.
  4. Sync Outlook contacts with iPhone with CopyTrans Contacts

  5. Select From a file (all contact formats).
  6. Select From a file option to export

  7. Navigate to the location where you saved your Outlook CSV contact file, select the file and click Open.
  8. Select CSV file with CopyTrans Contacts

  9. Choose the contacts you would like to transfer.
  10. Select Outlook contacts to transfer to iPhone

  11. That’s it! CopyTrans Contacts automatically transfers the contacts to your iPhone.
  12. Outlook contacts transferred to iPhone with CopyTrans Contacts

What else can you do with CopyTrans Contacts?

✔️ Transfer contacts between iPhone, iCloud, Outlook, Gmail.
✔️ Export your SMS or WhatsApp messages to the computer in a readable format.
✔️ Sync calendars between iPhone, Outlook, and Google accounts.
✔️ Export iPhone notes to PC.
Give CopyTrans Contacts a try!


Export Outlook contacts to iPhone

YouTube guide for a manual transfer

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By krasimir

Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the island of Mauritius where he became passionate about windsurfing and photography.