We received this from a customer the other day: Using iTunes is like arguing with a fundamentalist. He is not the only one to have been taken by surprise from the way iTunes manages (or fundamentally fails to manage) iOS devices.
We’ve been receiving lots of support requests for a vague iTunes backup error message reading: “iTunes could not back up the iPhone because not enough free space is available on this computer” followed by a suggestion of little or no use: “removing files and emptying the Recycle Bin will free up additional space”.
If you ever came across this iTunes error message, read on, as we propose a couple of real solutions to get yourself sorted and successfully backup the iPhone, iPad or iPod Touch.
Free up some space on your PC
You can alternatively clean up your primary system drive to allow iTunes to complete the iPhone backup.
Why is this not the best solution?
- You are never sure how much space you need to free up as iTunes does not indicate this
- Not a long-term solution as sooner or later you’d need to free up more space
- Freeing up space requires that you delete files or uninstall programs that you need
- Run Disk Cleanup. The default Windows Disk Cleanup utility is a basic yet effective way to get rid of unnecessary files on your system hard disk and free up some space.
- Uninstall applications you no longer need. Many apps are really small in size so uninstalling the applications which take up most space is what really makes a difference. Open the Windows Programs and Features and arrange the list of installed apps by size by clicking on “Size” on top
- Clean temporary files. Disk Cleanup is a good tool for basic cleanup. However, it does not delete temporary files used by third-party apps such as Firefox or Chrome browser caches. These can really take up space in the region of several GBs. This is where CCcleaner comes to the rescue
Delete old iOS backups. iOS backups take up considerable space on your primary PC disk. If you already backed up your iPhone with CopyTrans Shelbee to another location, you can get rid of some of the old iOS backups made by iTunes. The iOS backup files can be found here:
Windows Vista, Windows 7 und Windows 8: \Users\(Your username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Windows XP: \Documents and Settings\(Your username)\Application Data\Apple Computer\MobileSync\Backup\
These are some of the quickest solutions to the backup error message “iTunes could not back up the iPhone because not enough free space is available on this computer”.
If you need additional guidance, contact our support team; we are happy to help!