(14 votes, average: 3.79 out of 5)If you are here, it probably means that you were trying to use CopyTrans Shelbee or CopyTrans Contacts and got a prompt for entering your iTunes iPhone backup password. Maybe you’re even sure you have never set the iOS backup password . If this is indeed what happened, this short guide is for you. It will explain what the password is, where it came from and what to can be done about it.
- What is the backup password?
- How to see if my device is encrypted?
- CopyTrans Contacts and iPhone backup password
- CopyTrans Shelbee and iPhone backup password
- CopyTrans Backup Extractor and iPhone backup password
- How to reset the iPhone backup password?
Backup password
You created this encryption password some time ago in iTunes. iTunes asked you to create a password when you launched the app for the first time. All the backup iTunes’s been making are encrypted. It means that they are protected with a special password and thus can include personal data, such as passwords, Wi-Fi settings, website history, cards, and health data. Note that it is not the same as passcode (the combination you enter to unlock the iPhone) or your Apple ID.
How to see in iTunes if my device is encrypted?
To check whether your device is encrypted, you can use an old version of iTunes or a new Apple app for Windows called Apple Devices.
If you have an old version of iTunes, launch it and click on the iPhone icon in the top-left corner.
Your backup is password-protected if there’s a check next to “Encrypt local backup”. You can uncheck the box, but it will require you to enter the backup password first (Surprise!).
In Apple Devices, simply take a look at the main screen. If the box “Encrypt local backup” is checked, your iPhone is encrypted.
You can reset the password if you reset iPhone settings. See below how to proceed.
CopyTrans Contacts and iPhone backup password
When you connect your device to CopyTrans Contacts, the program starts loading your contacts, text messages, attachments, etc. If your device is encrypted, CopyTrans Contacts will ask for the password to unlock your iPhone backup.
If you remember your iPhone backup password, please enter it, so that the app can load your data. You can also check “Save password” if you would like CopyTrans Contacts to remember your password for the next time.
If you don’t remember the password, you can check the box “Save password”. The password window will prompt again if the password is incorrect, so you’ll be able to try different combinations until you find the correct one. However, the easiest option would be to reset the password (see how to do it below).
Buy CopyTrans ContactsCopyTrans Shelbee and iPhone backup password
CopyTrans Shelbee will also ask you if you want to set a validation password. It will allow the program to check if the backup was made without errors, as well as to protect personal data (passwords, card information etc.). This is not an obligatory step. You can skip it by clicking on “Skip” in the lower right corner.
CopyTrans Shelbee will ask you to enter the iOS/ iTunes backup password when you:
- make a backup
In this case, CopyTrans Shelbee needs the password to access data on your iPhone. If you forgot the combination, you can simply reset your iPhone backup password (see the instructions below) and try to make a backup again without encryption. - restore a backup
CopyTrans Shelbee needs the password to decrypt the data in the backup. It’s impossible to reset the password of an existing backup. If you don’t remember the backup password, you won’t be able to restore the backup. Check out our tips on how to remember the iPhone backup password.
If you still have the device you used to back up, just reset your password and make a new backup.
CopyTrans Backup Extractor and iPhone backup password
CopyTrans Backup Extractor will ask you for a password if you try to access an encrypted iTunes backup. If you remember your password, please enter it so that the app can load the data.
If you don’t remember the password, you can select an iCloud backup (marked with a cloud icon in CopyTrans Backup Extractor). iCloud backups are not encrypted.
Alternatively, you would have to reset your password and make a new backup, or try to remember the password combination. It’s impossible to erase the password of an existing backup.
Buy CopyTrans Backup ExtractoriTunes iPhone backup password
How to reset
For iPhones up to iOS 16.7.10
On your iPhone, go to Settings -> General -> Reset and choose “Reset All Settings”. You will need to enter your passcode and confirm the action several times.
For iPhones with iOS 17 and higher
To reset your iPhone settings running on iOS 17 and higher, please go to Settings -> General -> Transfer or Reset iPhone -> Reset, then select “Reset All Settings”.
Voilà – you’re all re-set! Resetting your backup password will not remove the password of the old backups, but will it allow you to make new ones without encryption.
What happens if I reset all iPhone settings?
All the changes you applied to your iPhone in Settings will be erased. It includes your display settings, ringtone, passcodes, Wi-Fi passwords, Bluetooth connections, all the statistics. Other data will stay untouched.
If this guide didn’t help you, feel free to reach out to our support team at copytrans@copytrans.net. Please cover the following points:
– the name of the program that you are using;
– what you were trying to do with it;
– what happened in the process.
As a rule, we also request our customers to generate and send us log files. This way, we will find a solution much faster!
