If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]

This article briefly explains what to do if you are no longer able to use any CopyTrans program due to the following error message, which appears when you start CopyTrans Control Center and prevents you from going any further: “A debugger has been found running in your system. Please unload it from your memory and […]

Welcome to the CopyTrans support page. Our customer support specialists gathered a collection of the most common cases here. You will most likely find a solution to your issue on this page. Please use the main table of contents to navigate through this guide. We recommend you start from the First Aid section. If your […]