One day you turn on your PC and suddenly your iTunes is empty – music is missing, videos are gone.
Such errors usually happen, when a certain action prevented iTunes from finishing writing to its’ library, e.g. when you were updating your device and it got disconnected, resulting in iTunes library corruption. If you feel like your Apple device got corrupted, please see an article on how you can fix iPhone or iPod corruption..
There is no safe fix that will guarantee that your iTunes Library is fully recovered. In order to have a healthy iTunes, we advise creating a new library and populating it with tracks from your PC.
Following this tutorial will help you get rid of damaged iTunes library in a matter of minutes.
How to troubleshoot corrupted iTunes Library
First, create a new iTunes library. Find iTunes icon on your desktop. Select it (single click) and, while holding a SHIFT key, double click on the icon. The following window will appear where you have to click on “Create Library”:
Navigate to the folder where you want your iTunes to be stored. We usually suggest to select My Music folder, just to keep things simple. Upon selecting, click Save.
iTunes window will open automatically. As expected, it will be completely empty. Now you have to manually populate your new library with desired content from your PC.
TIP: by this method, you can also have several iTunes libraries on one PC. Switch between them by selecting “Choose Library” option.
Please note that actual tracks are not deleted from your PC. Your old iTunes library content is located in the iTunes Media folder. Follow this path to open it:
C:\Users\*YOUR USER NAME*\Music\iTunes Media
Transfer your iTunes Library content from your device
There’s also a faster alternative – if you had your iPhone, iPad or iPod synchronized with previous iTunes library – just go with CopyTrans. It’s a one-click solution to populate your empty iTunes Library with tracks from your device: