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Issue: You added tracks to your iOS 5, iOS 6 or iOS 7 device using CopyTrans Manager, but on your iDevice these tracks are grayed out and can’t be played.

copytrans manager ios5

When opening CopyTrans Manager these tracks are marked with a  red circle. copytrans manager ios 5

How to solve this issue?

We’re already working on a fix and will release an update as soon as possible. In the meanwhile please just remove all files marked with a red circle using CopyTrans Manager and add them once again in smaller batches (e.g. 40 tracks/videos per sync). If that doesn’t work, follow the solutions from the following article.

Avoid grayed songs on iPhone, iPod Touch or iPad using iOS 5, 6 or 7?

To avoid grayed tracks, or tracks marked by a red circle in CopyTrans Manager, please just add small quantities of media files at once, e.g. no more than 40 tracks/videos at the same time.

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By carina

Carina is part of team CopyTrans since 2008 and is always happy to share her passion for web marketing, graphic design & social media. With coffee running through her veins, she enthusiastically dives each day into the depths of the Internet searching for new cool stuff to be shared with you and her team.