why cant i screen record

Why can’t I screen record

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Yesterday I wanted to record part of a live stream on Instagram on my iPhone and came across the screen recording not working issue. I have enabled the option on my device but still encounter this annoying problem. Why can’t I screen record?

Best regards,

A recording of actions on the iPhone screen was first introduced in iOS 11. Most users gladly welcomed this stunning feature; however, things may not work out as you expect them to.

Screen recording failed to save? No sound on iPhone screen recording? If that sounds familiar, you will find the most topical issues related to screen recording not working below. Select what applies best to you:

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How to screen record on iPhone

Before troubleshooting the issue, let us double-check the preliminary settings for smooth screen recording. Follow the instruction on how to screen record on iPhone 12 below.

Setting up the iPhone Control Center is an absolute must before recording the screen.

  1. On your iPhone, go to Settings > Control Center > Screen recording;

  2. how to screen record on iphone 12

  3. Tap on ➕ (the green plus) next to Screen recording;

  4. the green plus icon

  5. Screen recording has been added to your Control Center in the Included controls section;

  6. screen recording added to control center

Once you have added the relevant option, you will find a recording icon in the Control Center. To screen record on iPhone 12:

  1. Swipe down from the upper-right corner of the screen and tap on the Screen Record icon;

  2. TIP

    iPhone screen recording no sound

    iPhone screen recording no sound? By default, audio is not recorded while you record your screen on iPhone.

    If you need to record your voice with the screen recording to comment on a bug, for example, just turn on the microphone.

    In the upper right corner of the screen:

    1. Press and long-hold the Screen Record icon;
    2. Then tap Microphone On as shown on the screenshot;
    3. Select Start Recording.

    💡 You can also do this after starting a recording.

    Now you’re recording your screen with sound so you can talk along with it.

    screen recording with sound
  3. Once the recording is in progress, you can do whatever you wish to record;

  4. recording icon

  5. To stop recording, select the red recording icon in the top left corner of your screen;

  6. how to stop the recording

  7. Tap on Stop.

💡 Alternatively, you can use a free third-party app like VEED Screen Recorder. It works with Windows, Mac, Linux, and on smartphones too.

Ok, I made an iPhone screen recording… now what?

How to get screen record on iPhone

Once you stop the recording, the video will be automatically saved to the Photos app. Open the Photos app to view, edit, and share it through Messages, email, or even post it to your favorite social network.

How long can you screen record on iPhone

Many users are wondering for how long you can screen record without being interrupted. According to Apple, there is no limit on screen recording.

The only things that affect how long you can record are:

  • battery charge;
  • storage space.

❗ However, some users report that their recordings have suddenly stopped for no reason. It can also happen to you if your iPhone overheats.

Why is my screen recording not working

Now let us take a closer look at the most efficient ways to fix screen recording not working. The troubleshooting steps are listed below:

1. Check Restrictions

In case you see the recording icon greyed out, most likely this feature is restricted. To remove the limitation, do the following:

  1. Open Settings > Screen Time > Content&Privacy Restrictions > Content Restrictions.

  2. restrictions in settings
    screen time in settings
    screen recording in restrictions

  3. Then scroll down to the Game Center section > Screen Recording to proceed. Tap on Allow.

  4. remove limitation in game center
    remove limitation on screen recording

The Screen Recording icon within the Control Center should now be active.

2. Check Storage

A screen recording might not be saved if you don’t have enough storage on your iOS device. To check the amount of storage available, go to Settings > General > iPhone Storage.

💡 If your storage is full, we’ve prepared tips and tricks to free up iPhone space.

3. Turn off Low Power Mode

If you receive the “Screen recording failed to save” error message, the issue is most likely related to the Low Power Mode. When the mode is enabled, some features might not work until you turn it off.

To check it, just go to Settings > Battery and turn off the switch next to Low Power Mode.

4. Upgrade to the latest iOS version

Upgrading to the latest iOS or iPadOS version provides security updates and bug fixes. Therefore, it can help fix the screen recording not working problem.

To check and install the latest updates, go to Settings > General > Software Updates. Download and install the latest update once it is available.

Check out the Apple support article on how to customize automatic iOS updates.

5. Limitation imposed by developers

Screen recording failed to save due to 5823

The error 5823 may indicate that the content you’re trying to screen record is copy-protected by its developers. It means that certain apps impose limitations on functionality, so you are not allowed to record that particular piece of content.

When trying to screen record a copy-protected piece of content, you may receive either the “Screen recording failed to save due to 5823” error message or the app will freeze/pause. Unfortunately, you can’t do anything about it.

However, if you’re sure this is not your case, please refer to the troubleshooting steps listed above.

How to send a long video on iPhone

We hope the methods described in the article helped you avoid Screen Recording not working issue. Now you can easily export screen recordings from any iOS device to PC.

CopyTrans developed an app right for this job — CopyTrans Photo. Here is how to send a long video on iPhone to PC using the program:

Why people choose CopyTrans Photo:

✔ Introduces a convenient way to manage photos and videos on your iPhone from PC;

✔ Transfers photos and videos between iPhone and PC preserving the original quality and EXIF data;

✔ Copies photo albums back and forth preserving the album structure;

Converts HEIC to JPEG;

✔ Works offline;

Compatible with the latest iOS, iTunes, and Windows versions;

✔ Works with the new Apple format, ProRAW.

  1. Download CopyTrans Photo for free from the following page:
  2. Download CopyTrans Photo for free!
  3. Install the program. If you need help installing CopyTrans Photo, please refer to the installation guide.
  4. Start CopyTrans Photo and connect the iPhone to the PC. iPhone videos and albums will appear on the left-hand side of the program window while PC folders will appear on the right.
  5. copytrans photo main window

  6. Select Videos from the album list on the left.
  7. select the folder with video files

  8. Select or create a PC folder where you wish to put the videos by using the pane on the right-hand side. To create a new folder, click on the Green Folder symbol on the top.
  9. create a new folder on pc

  10. Choose the videos you want to transfer from iPhone to the computer. To select multiple files, press and hold CTRL on your keyboard while clicking on each video. To select all the videos in the folder, click on an empty area within the iPhone working area and then press CTRL + A.
  11. select all the videos in a folder

  12. Drag and drop the selected videos to the right-hand side.
  13. how to send a long video on iphone

  14. Click on Apply changes to save the result of the transfer.
  15. click on the button to apply changes

That’s it! Your iPhone screen recordings are now transferred to the PC folder of your choice.

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Avatar for Karina CopyTrans
By Karina CopyTrans

Karina is our tech support specialist who is 25% singer (in the shower), 25% athlete (just bought her first sneakers), 48% mathematician and 100% dog lover.