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The MS Info is a separate file that we advise you to include with the CopyTrans program log files. The file provides a general overview of a computer’s system specifications as well as detailed information on the PC’s hardware components and installed software. ms info file on pc desktop

We can often help you better troubleshoot the problem you experience with a CopyTrans program if we have your MS Info file included with your program log files. To automatically include the MS Info file in the logs, make sure that the box next to “Include MS Info” is checked. Then hit the “Generate” button. logpacker window with ms info box checked

We use the information you provide only to help you troubleshoot. However, if you don’t wish to share the MS Info file, you are free to un-check the option before clicking on the Generate button.

By krasimir

Krasimir is an avid marketing aficionado and a tech-support specialist in charge of the English-speaking market. He grew up in Bulgaria and on the island of Mauritius where he became passionate about windsurfing and photography.