Get started with CopyTrans

In this section, you will find detailed user guides on how to backup your iPod with CopyTrans.

• User manuals
• How do I transfer my iPod content to iTunes (Restore to iTunes)?
• How do I copy my iPod content to a folder or an external hard drive (Backup to folder)?
• What are the differences between the "Restore to iTunes" and "Backup to folder" methods?

Installation and activation issues

This section helps you to install and activate CopyTrans (get access to the full version).

• I got a message stating that my activation code is invalid
• I have a code for an older version and need one for the latest version
• I lost my activation code
• I have not received my activation code yet
• I can't find the Purchase - Activate tab
• I purchased the program but it isn't on my computer
• I need my email address to be changed in your records

iPod to iTunes import problems

This section will provide all the answers to problems and errors encountered during your backups.

• My iPod is not detected by CopyTrans
• I get an error message stating that my iPod database is corrupted
• My iTunes settings are said to be incorrect
• I get an error message stating "Failed to start communication with iTunes"
• My purchased songs do not play in iTunes or sync with my iPod
• Where can I find more specific answers to my questions?

Frequently asked questions