This privacy policy explains how Ursa Minor Ltd trading as CopyTrans uses any personal information collected when users interact with the CopyTrans website and software.
What information do we collect about you when you browse the website?
We collect information about the way you browse our website through Google Analytics. The collected information includes your device, location, language, browser, and what pages you visited on our website. When you make a purchase on our website, we collect basic information required to create your invoice and activation codes: name, full address, and email.
What information do we collect about you when you use the software?
By default, the software will send anonymized error logs to our servers when a technical problem occurs. We collect those logs to resolve technical issues in a timely manner. You can disable this feature in the application settings. If you activate the software, we collect basic information about your PC: PC name, IP address, date, and time. While using the trial version of the program, you may be asked to submit your email address to be given extra trial actions.
Why do we collect this information?
We collect information about you to provide customer support, set up your account with us, and resolve technical issues. We may also contact you directly to follow up on the service and user experience we provide. We make sure that we do not collect any personal data from you that we do not need.
How long do we store your information?
If we provide any paid services to you, we are required by tax laws to keep your invoice and basic personal information (name and address) for a minimum of 7 years. After that, we still keep the data in order to identify you and provide activation codes. You can request to be removed from our records, losing the technical possibility to activate the program as a result.
Sharing your information
We do not sell, rent, trade, or otherwise share any personal data with other parties.
Accessing your information
You have a right to request a copy of the information that we hold about you. If you have any questions about our privacy policy or would like to request a copy of all your personal information we keep, please email us at copytrans@copytrans.net.
Marketing
We occasionally send promotional offers about new products and special offers that may be of interest to you. If you don’t want to receive any emails, you may unsubscribe at any time.
Other services used on the website
We also use Yandex.Metrica to track the performance of our website. Comments on our pages are powered by Disqus. Once in a while, we may send marketing emails through GetResponse.
Updates to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on Wednesday, January 26, 2022.
