Upgrading from a previous iOS version should go smoothly and in most cases you should have the iPhone data and settings back, directly after updating to iOS 7. However, even a well-engineered upgrade can sometimes fail and may lead to data loss.
iOS 7 brings a major overhaul to Apple’s mobile operating system and as such, installing it on the iPhone requires a major upgrade. It is therefore important to take time and back up iPhone information and settings right before upgrading to iOS 7 via iTunes or iCloud. If for any reason you do not have the data on the iPhone after upgrading to iOS 7, take a look at the below tips on how to restore iPhone from a previous iOS backup made via iTunes or iCloud. As we discovered, a recent backup of the iPhone serves as a much needed insurance against failure.
NOTE: Don’t rely only on the iOS backups made with iTunes or iCloud. We’d advise you to also back up iPhone contacts, calendars, music, apps, videos and photos to your PC as separate files so that you can restore these whenever you want. To find out more about how to back up and restore data on your iPhone, iPad, or iPod in this way, please refer to the set of 4 programs we developed called the CopyTrans 4Pack:
What could possibly go wrong during update to iOS 7?
There are two ways to update to iOS 7 – via iTunes or over-the-air, directly from within the iOS device. We dedicated an article about how each upgrade method works and best practices before and during upgrade; be sure to check it out: How to update to iOS 7.
Despite your best efforts, there are a host of things which can potentially go wrong during either update method. If you choose to update to iOS 7 via your computer and iTunes returns an error message, chances are it looks similar to this:
So far, we’ve upgraded three iPhone 5 devices, an iPhone 4 and 4S, an iPad Mini and an iPod Touch 5 to one of the latest betas of iOS 7. We used iTunes for the upgrade as the over-the-air upgrade will not be available until the public release of iOS 7 on September 18th. In 50% of the cases, iTunes returned a similar message during the upgrade. This meant that we needed to manually restore the iOS data back to the newly-updated iDevices.
Apple provides some information about the meaning of iTunes error messages during upgrade. This article will help you find the steps to resolve most iOS upgrade errors involving iTunes.
My iPhone was put in Recovery Mode after update
In certain cases after the iOS update, the iPhone, iPad or iPod Touch could automatically enter Recovery Mode. Recovery Mode is a particular state of iOS devices which have encountered software- or app-related trouble. This mode is instantly recognizable from the iPhone screen once it shows a USB cable, and an arrow pointing towards the iTunes icon.
If your iPhone was automatically placed in Recovery Mode after the upgrade, you would need to restore it via iTunes. Refer to this troubleshooting article for a detailed procedure on how to get the iPhone out of recovery mode after iOS upgrade.
How do I restore my iPhone data after iOS 7 update?
There are two ways to restore iPhone, iPad, or iPod Touch data after updating to iOS 7. If you made a recent backup via iTunes, simply connect the iPhone to the computer and restore via iTunes. You can also restore from iCloud backup which does not require plugging the iPhone to a computer but you must have an active Internet connection. Interested in finding out the difference between iCloud and iTunes backup? Then make sure to read this: iTunes backup vs. iCloud backup.
Restoring iPhone from iCloud backup
Restoring from iCloud backup requires an active connection to the Internet. You must select a WiFi network to connect to. Also, connect the iPhone to a power source since the restore process can quickly deplete the iPhone battery.
Restoring from backup made via iTunes
If you choose to restore from a backup made via iTunes, once you set the iPhone language and country, tap “Restore from iTunes Backup”
NOTE: Before you connect the iPhone to your PC, run iTunes and navigate to Edit > Preferences > Devices. Make sure that the “Prevent iPods, iPhones and iPads from syncing automatically” option is checked, then click OK. This will prevent iTunes from overwriting the last iPhone backup you made with a new one.
Stand by until the iTunes restore operation completes.
NOTE: The current iTunes v11.0.5 is not compatible with iPhone, iPad or iPod Touch running iOS 7. However, we expect the new iTunes version to be out just before- or right with- the release of iOS 7. Make sure you update iTunes to the latest version as per September 18th.
Restoring iPhone data after iOS 7 update is a straight-forward procedure provided that you recently backed up the iPhone via either iTunes or iCloud.