You want to buy more products
You recently bought one of the CopyTrans programs but found out that you can take advantage of the 4 Pack deal instead? Here’s how to exchange a single program for the 4 Pack special offer.
Navigate to our online store below and choose “Buy this Bundle” on top Click here to go to the CopyTrans online store
You are taken to the shopping cart. If the product in the cart is the right one, choose “Place Order”
Enter your PayPal or credit card payment details to place the new order:
Finally contact our support team and let us know that you made your new purchase and that you wish the initial transaction refunded.
That’s all, we’ll refund your initial erroneous transaction. All you need to do is to re-activate the program(s) with the new activation code(s) you received.
The program you intended to buy is not the one you purchased
You recently bought one of the CopyTrans programs, but realized that this in not the one you need. Do not activate it, follow the steps above in order to buy the program you really need and contact our support team to get a refund for the wrongly chosen product.
The program you purchased doesn’t do what you want
You bought a program and activated it.
If after the activation the program works properly, but you decide that you don’t want it anymore, we cannot refund it. We offer free trial versions for all of our programs, so that customers can try before buying. Therefore, we consider each purchase to be a conscious decision.
If after the activation the program doesn’t work properly, contact our support team and we will help you. If in spite of our assistance, one of our products fails to fulfill its purpose, we will refund you within 30 days of your purchase, according to our Refund Policy.