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Another iOS, another limitation. Starting from iOS 11 Apple has restricted what you can do with local notes on the iPhone, iPad and iPod touch. This impacts some features of CopyTrans Contacts.

It’s no longer possible to do the following with the notes stored locally on your iPhone with CopyTrans Contacts:

  • create new notes

  • edit

  • delete

  • import notes from your PC or Outlook to the iPhone (see the workaround below)

  • move cloud notes (Google, iCloud, or Yahoo) to the local storage of your iPhone

Therefore the “Add,” “Edit,” and “Import” buttons have been hidden from the CopyTrans Contacts interface for iOS 11/12 users.

It is still possible to view and back up your local notes using CopyTrans Contacts. You can:

  • export notes to the PC (in HTML or TXT format)

  • export iPhone notes to Outlook

  • copy your notes to a Google or a Yahoo account

As for iOS 10 and earlier, you can continue managing your local notes and import your Outlook notes to your iOS device without limitation.

Transfer Outlook notes to iPhone or iPad in iOS 11 & 12

There is a way around the limitation in iOS 11 & 12. You can transfer your Outlook notes to your device through a cloud service, such as Google or Yahoo.

  1. First, make sure that your cloud account is configured on your iPhone. Go to Settings > Accounts & Passwords > Add Account > select Google/Yahoo, and follow the instructions.

    NOTE: If you don’t have a gmail account, create one.
    Configure a Gmail or Yahoo account on your iPhone

  2. Make sure you switch the Notes toggle on and click Save:
    Notes toggle on

  3. After that you will need to activate a specific setting in CopyTrans Contacts:

  4. Open CopyTrans Contacts.

  5. Click on “New Cloud Account” and sign in to your Google or Yahoo account. If you need help doing this, please follow these instructions for Google and Yahoo.

  6. Then click More > Settings > Advanced Settings.

  7. In the search field, type “notes.general.allow_ios11” and double-click on the value “no” to replace it with “yes” and press Enter. Restart CopyTrans Contacts.
    iOS 11 notes advanced settings

  8. Important! Please wait until all data is loaded.

  9. Go to the “Notes” tab and click Import > Outlook (direct import from Outlook).
    Import notes from Outlook

    Your notes will be transferred to the cloud and synchronized with your iPhone. It will appear in a folder named “Gmail.”
    Gmail notes on iPhone

If the notes still do not appear in the Notes app on your iPhone, make sure you have Wi-Fi enabled on your iPhone and restart the Notes app.

Avatar for Irina CopyTrans

By Irina CopyTrans

Irina is a marketing and tech-support specialist in charge of the English-speaking market, who dyes her hair in the color of her cats' fur (future cat lady detected) and enjoys sitting on her balcony on a rainy day reading books, watching TV shows, playing video games and drinking hot chocolate. With marshmallows.