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Issue: You’ve added tracks to your device using CopyTrans Manager, but on your iDevice these tracks are grayed out and can’t be played.

copytrans manager ios5

When you start CopyTrans Manager, these tracks are marked with a red circle. red circles in copytrans manager

How to solve this issue?

Remove all files marked with a red circle using CopyTrans Manager and add them once again in smaller batches (e.g., 40 tracks/videos per sync). If that doesn’t work, follow the solutions from the following article.

Avoid grayed songs on iPhone, iPod Touch or iPad?

To avoid grayed tracks or tracks marked by a red circle in CopyTrans Manager, please just add small quantities of media files at once, e.g., no more than 40 tracks/videos at the same time.

copytrans manager troubleshooting
CopyTrans Manager is a lightweight FREE alternative to iTunes
🌞 Transfer music and videos from PC to iDevice;
🌞 Create and edit playlists;
🌞 Edit track metadata;
🌞 Add album artwork.
Download for free
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By carina

Carina is part of team CopyTrans since 2008 and is always happy to share her passion for web marketing, graphic design & social media. With coffee running through her veins, she enthusiastically dives each day into the depths of the Internet searching for new cool stuff to be shared with you and her team.