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Since iOS 7, connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the PC before the connection can be established. The prompt message appears on the iPhone, iPad or iPod Touch and is designed to prevent unauthorized computers to access your device’s data.

This is how to unlock the iPhone and trust the PC

  1. As soon as you open a CopyTrans program, a prompt window will appear inviting you to connect the iPhone, iPad or iPod Touch to the computer. At this stage, connect the iDevice to the PC with the USB cable connect iphone prompt in copytrans

  2. If you have enabled a passcode lock on your iPhone or if you are connecting the iPhone to your PC for the first time, the below message will appear in the CopyTrans program window unlock device prompt with steps in copytrans

  3. Unlock the iPhone. To do so, slide your finger from left to right over the “slide to unlock” screen. Next, enter the passcode slide to unlock iphone use passcode

  4. Once inside the iPhone, trust the PC. Simply tap “Trust” once you see the “Trust This Computer” prompt trust computer on ios 7 prompt to connect iphone to pc

  5. Done! Your CopyTrans program now recognizes the iOS device and its content will automatically start loading.

  6. If you accidentally tapped “Don’t Trust”, you’ll get the Trust alert each time you connect the device to the PC. If the Trust alert doesn’t display, restart your PC and re-connect the device. If you are running iOS 8 and the Trust alert still doesn’t appear, navigate to Settings > General > Reset > Reset Network Settings, then re-connect the device.

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