Apple fans often encounter an obstacle when their computer doesn’t recognize iPhone. The problem may occur due to a bunch of reasons, ranging from a faulty connection to misbehaving drivers. We will show you how to connect your phone to your computer and avoid the majority of fundamental issues. Let’s get started! My problem is: […]
Category: Issues
How to enable full support for the latest version of iTunes?
Please make sure you have the latest version of the program installed. Here’s how to update your CopyTrans program to the latest version: How to update to the latest CopyTrans version The issue may also be caused by the fact that you have an outdated version of the iOS drivers installed on your PC. This […]
A required component for iPhone and iPod Touch support failed to start
In most cases, this error is due to your antivirus or firewall software preventing our products from connecting to your iPod Touch or iPhone. Below is a list of the most frequently used firewalls, with instructions on how to configure them in order to allow our products access to your device. McAfee Personal Firewall (as […]
Trust computer iPhone
The iPhone trust computer alert is an important security measure on your iPhone, iPad, or iPod Touch. It will ask you to allow the computer to access data on your device before you can use it. The prompt message appears on the iPhone and prevents unauthorized computers from accessing your iPhone data. Issues that users […]
My iPod / iPhone / iPad is disconnected. What should I do?
If your iPod, iPhone or iPad is recognized by CopyTrans but then after working for a while it suddenly disconnects and disappears, please try the following: Reboot your device Make sure you are using the latest version of our products Ensure that you have correctly entered the SIM-card PIN code, deactivated the device AutoLock feature, […]
How to fix MSI service encountered a fatal error when installing iphone drivers?
This article addresses what to do if when installing the iPhone drivers via CopyTrans Drivers Installer, you get the error message: “The MSI service encountered a fatal error” or “The Windows Installer service could not be accessed”. Alternatively, if installing iTunes on your PC, you get this message: “Error:-1603 fatal error during installation consult windows […]
How iCloud Photos affects CopyTrans Photo
What is iCloud Photos and how does it work? iCloud Photos is a setting on your device which keeps every photo and video you take in iCloud, so you can access your library from any device, whenever you want. Your media are organised into Years, Months, Days and All Photos. When you have iCloud Photos […]
The iPhone, iPad and iPod library is not supported
Hello! If you are here, it means you got an error message that your current iOS version is not supported yet. This article is here to explain what to do to make CopyTrans Photo work again. iOS is not fully supported error message This message appears if Apple has released a new iPod, iPhone, iPad […]
Photos synced from Finder will be removed
You had previously turned iCloud Photos off, then added some new photos or videos to the device via iTunes, a third-party app, or other tool. After some time, you decided to enable iCloud Photos again and got this message: Photos synced from Finder will be removed. Here’s what it really means and what you can […]
Unable to share photos on iPhone
Are you having trouble sharing photos on your iPhone? Maybe you’ve tried to send a photo to a friend or family member, only to meet with an error message or a failed upload. This can be frustrating, especially if you’re trying to share a special moment with someone. But don’t worry, there are several ways […]