When CopyTrans Control Center encounters problems accessing the Internet, it may be due to your firewall settings.

Below is a list of the most frequently used firewalls, with instructions on how to configure them in order to allow CopyTrans Control Center to access the Internet.

McAfee Personal Firewall (as well as McAfee Internet Security Suite)

Complete User manual (PDF)

• Open McAfee Personal Firewall
• In the program list of the Internet Programs section, right-click on CopyTrans Control Center and choose "Allow all"
• Close the McAfee Personal Firewall window

Norton Personal Firewall

User manuals (Symantec.com)

• Open Norton
• Click "Personal Firewall"
• Click "Preferences"
• In the "Internet Use" section, select "Personal Firewall" and then click "Configure"
• In the "Firewall Protections" section, scroll down the program list to "CopyTrans Control Center" and change "Block or Defined by user" to "Allow"
• Click "Apply" and "OK"

Zone Labs ZoneAlarm

Complete user manual (PDF)

• Open ZoneAlarm
• Right-click on "Programs"
• In the program list, choose "CopyTrans Control Center" and choose "Access"
• Click the question mark or the red cross button and choose "Allow"
• The Access area should be completely green, when everything is ready
• Close ZoneAlarm

Internet connections relayed through proxies can also prevent CopyTrans Control Center from accessing to the Internet.

Make sure to configure your proxy settings to allow http://www.copytrans.net to use port 80.