Advanced Search Search
 
 
1. My iPod is not detected / recognized

Please select: I am an iPod Touch or iPhone user I am an iPod user My computer is a Sony Vaio iPhone and iPod Touch users The iPod Touch and iPhone require drivers to be installed in order for ...

2. I get an error message stating that my iPod library is corrupt

Your iPod/iPhone library can be corrupt for two reasons: The iPod was unplugged without having been properly ejected first The use of an alternative iPod manager Please go through this troublesh ...

3. I get an error message stating that my iPod library could not be found

Please select: I am using my iPod/iPhone for the first time I already used my iPod/iPhone with CopyTrans Manager I already used my iPod/iPhone, but I never used CopyTrans Manager I ...

4. How do I repair a corrupt iPod library?

This article explains how to repair an iPod/iPhone library that has become corrupt. Make sure you have read the following article before you continue reading. CopyTrans Manager creates automatic backu ...

5. I get an error message QTCF.dll or sqlite3.dll was not found

You will get this error when iTunes 9 is not correctly installed. To fix the problem, please go through these instructions, and in the same order as posted below: Close all working applicationsGo to: ...

6. The program crashes while running

If the program crashes while running, please make sure you are running the latest version of the program and try again. If it still crashes after the update you can try to uninstall and reinstall our ...

7. How to retrieve iPod, iPhone/iPod Touch music and photo libraries?

Please note that this article explains how to extract the iPod/iPhone library file from your device when asked to do so by our support team. If you are looking for a user guide on recovering your musi ...

8. Drag and drop doesn't work

On Windows Vista and Windows 7, drag and drop of tracks to the CopyTrans Manager interface does not work. This happens when the User Account Control (UAC) security setting is enabled. To fix the probl ...

9. The program is considered as a virus or a spyware by my antivirus software

All the programs you can download from our website are virus and spyware free. This means your antivirus software made a false detection. This sometimes happens when your antivirus definitions get upd ...

10. Tracks fail to play in CopyTrans Manager

Windows by default can play mp3 songs, but can't play most other formats such as Advanced Audio Codec (AAC) files. The songs you purchase from iTunes are in the later format. You can recognize those b ...

1 2 Next