Please make sure that you are using the latest version of our products before you follow the troubleshooter as most issues you may experience will be solved using the latest version. Please select: ...

This error appears when a file needed by the application is not found or corrupt: Please make sure you extracted all the files from the archive into the same folder on your computer, as seen below, a ...

Please select: I am using my iPod/iPhone for the first time I already used my iPod/iPhone with CopyTrans Manager I already used my iPod/iPhone, but I never used CopyTrans Manager I am using ...

You probably landed on this page because you are not using the latest version of CopyTrans. A) If you purchased CopyTrans less than a year ago: Please update to the latest version of CopyTrans. B) ...

This is a known problem that occurs with iTunes 9.1. To fix it you just need to update to the latest version of our products.

This article explains the following iTunes message: As soon as CopyTrans is started, CopyTrans takes control over the iTunes library to prevent iTunes being open at the same time as CopyTrans is.&nbs ...

In most cases, this error is due to your antivirus or firewall software preventing our products from connecting to your iPod Touch or iPhone. Below is a list of the most frequently used firewalls, wi ...

If the program crashes while running, please make sure you are running the latest version of the program and try again. If it still crashes after the update you can try to uninstall and reinstall our ...

If you are using Windows 7 or Windows Vista, please try again using the standalone version of CopyTrans. You'll need to activate it again using your activation details. If your PC is a Sony Vaio, it ...

Your iPod/iPhone library can be corrupt for two reasons: The iPod was unplugged without having been properly ejected first The use of an alternative iPod manager Please go through this troublesh ...