1. How do I upgrade to the latest version?

The purchase of our products entitles you to a one year free upgrade period. The below process will guide you through the process of upgrading your product to the latest version. Step 1. Get a new act ...

2. Installation guide

This page will guide you through the installation of our programs. Start by downloading the CopyTrans Suite installer. If you experience download problems, please try these tips. Once the download ...

3. I have lost the installation file or activation code!

To download our products, please visit our download page. You can recover your activation code from here. ...

4. How do I download your products?

You can download our products from this page. Here is a complete tutorial of how to download and install CopyTrans Suite. ...

5. I have a code for an older version and need one for the latest version

A step-by-step guide for those of you who are in the one-year free upgrade period can be found on this FAQ article. For those of you who need to downgrade to the latest version they were entitled to ( ...

6. Are your products iPhone and iPod Touch compatible?

CopyTrans, CopyTrans Manager, CopyTrans Photo and iLibs are fully compatible with the iPhone and iPod Touch (including iPhone 3G, iPhone 3GS, iPod Touch 2G and iPhone/iPod Touch OS 3). This compatibil ...

7. I receive a message stating that "a configuration file is missing or corrupt".

You probably downloaded the zip version of a program, which is reserved to advanced users. Please download this version which is safer and easier to install.If you wish to stick to the zip version, ma ...

8. Are your products Windows Vista and Windows 7 compatible?

Yes! All our software are 100% compatible with both Windows Vista and Windows 7 32 bits and 64 bits versions.