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1. The program crashes while running

If the program crashes while running, please make sure you are running the latest version of the program and try again. If it still crashes after the update you can try to uninstall and reinstall our ...

2. I created a new user and now my libraries seem to have disappeared.

Actually, your libraries did not disappear. The "Libraries" area is now empty, because no libraries are associated with the new user you just created. Just hit the "Add" button in the "Libraries" area ...

3. The program is considered as a virus or a spyware by my antivirus software

All the programs you can download from our website are virus and spyware free. This means your antivirus software made a false detection. This sometimes happens when your antivirus definitions get upd ...

4. ZoneAlarm generates a security alert

Our software is guaranteed 100% clean and virus free We are aware that ZoneAlarm will generate a false positive alert on our applications and have contacted them to have this corrected. As an immedia ...

5. I can't open iLibs anymore.

Check the tray/notification area in the bottom-right corner of your computer display. The iLibs icon should show up there. Indeed, iLibs' default behavior on close is to minimize to tray.

6. iLibs does not open.

You might have checked the "Send to tray on startup" option in iLibs "Settings" tab, which causes the program to open in a minimized way (in the tray/notification area). Check in the lower-right corne ...